Support

Start an anchor

Open AnkerPunkt, describe your inner weather and its intensity, then choose a direction. The app suggests three anchors from the 67 included in the paid download. Choose one and follow the short steps.

AnkerPunkt works without an account, internet connection, subscription, or in-app purchase.

Set the optional reminder

Open Settings in AnkerPunkt and turn on the daily reminder. iOS will ask for notification permission when needed. The reminder is scheduled locally on your iPhone; there is no server push service.

You can change or turn off the reminder in the app. You can also change AnkerPunkt’s notification permission in iOS Settings.

Enable Apple Health export

Open Settings, find the Apple Health section, and enable State of Mind export. AnkerPunkt requests write permission only.

When enabled, a completed check-in can write a limited State of Mind entry containing its timestamp, a weather-derived valence, an optional Apple label, and external UUID metadata. AnkerPunkt does not read Health data and does not export notes, anchor text, direction, check-out text, or impulse details.

If permission was denied, use the button in AnkerPunkt to open iOS Settings and review the permission there.

Delete data

• Reset Journey history deletes saved Journey entries only.
• Delete all local data removes local app records, settings, reminder rules, Health export tracking records, and pending reminders.
• If AnkerPunkt-written Health entries exist, you can choose local-only deletion or Health-plus-local deletion.
• If deletion from Apple Health fails, AnkerPunkt preserves the local data so you can retry or deliberately choose local-only deletion.

Apple Health entries are separate from the app’s local data. Apple-controlled device backups may include app data depending on your system settings.

Contact

Email support@manueldigital.at. Include the app version, iOS version, and a short description of what happened. Please do not send private journal or health details unless they are necessary for the support request.

AnkerPunkt is not medical advice, diagnosis, treatment, therapy, or emergency assistance. For urgent help, contact local emergency services or an appropriate crisis service.